Frequently Asked Questions
Everything you need to know about our premium linens and home decor services.
How do I choose the right tablecloth size for my table?
To find the perfect fit, measure the length and width of your table and add the desired drop length to each side. For a standard lap-level drop, add 12-16 inches to each dimension. For a full floor-length look, add 30 inches to each side.
What is the difference between polyester and economy polyester linens?
Our standard polyester is a heavier weight fabric with a professional matte finish, ideal for high-end events. Economy polyester is a lighter, budget-friendly option that still offers great durability and stain resistance for casual gatherings.
How should I care for and wash my linen products?
Most of our polyester and cotton-blend linens are machine washable on a gentle cycle with cold water and mild detergent. We recommend tumble drying on low heat and removing promptly to minimize wrinkles. Avoid using bleach on colored fabrics.
What is your return policy for event decor?
We accept returns on unused, unopened items in their original packaging within 30 days of delivery. Please note that shipping costs for returns are the responsibility of the customer unless the item arrived damaged or defective.
Do you offer bulk discounts for large events or weddings?
Yes, we provide tiered pricing and bulk discounts for large orders. If you are a professional event planner or are ordering in high volume, please contact our sales team to discuss wholesale account options.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days depending on your location. We also offer expedited shipping options at checkout if you need your linens delivered by a specific event date.